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  • Phone:

    +91 9887987749

  • Location:

    D-36, Saket Colony, Adarsh Nagar, Jaipur-302004

THE STOTRAM MONEYMART (ARN-347083) | AMFI-Registered Mutual Fund & SIF Distributor

Email: thestotrammoneymart@gmail.com

Phone / WhatsApp: +91 9887987749

Key Person: SushantAkar – Partner

Office Address: D-36, Saket Colony, Adarsh Nagar, Jaipur, 302004

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST) (Except Public Holidays)

1. Investor Rights

As an investor dealing with THE STOTRAM MONEYMART (ARN-347083), you are entitled to:

  1. Fair Treatment: Receive services in a fair, transparent, and professional manner in line with SEBI and AMFI Codes.
  2. Information Access: Obtain complete and unaltered information on mutual fund products, including SAI, SID, KIM, addenda, performance data, and risks.
  3. Suitability & Disclosure: Expect recommendations based only on your risk profile and investment objectives. You have the right to know all commissions received by the distributor.
  4. Execution Transparency: Receive timely confirmations of all executed transactions (purchase, redemption, SIP, STP, SWP).
  5. Complaint Resolution: Have your grievances addressed promptly through the defined escalation matrix within prescribed timelines.
  6. Confidentiality: Assurance that your personal and financial data will be handled strictly as per AMFI Data Sharing Principles and SEBI Privacy Guidelines.
  7. Regulatory Protection: Access SEBI’s SCORES platform (https://scores.gov.in) and SMART ODR Portal (https://smartodr.in) for complaint escalation if unresolved within prescribed timelines.
  8. Right to Choose: Freedom to choose between Regular Plan and Direct Plan. The investor is not obligated to invest through a distributor.
  9. Account Statements: Right to timely receipt of account statements and Consolidated Account Statements (CAS) as specified by SEBI.

2. Investor Obligations

Investors engaging with THE STOTRAM MONEYMART are expected to:

  1. Provide accurate and updated KYC and personal information at all times.
  2. Disclose investment objectives, financial position, and risk tolerance honestly during risk profiling.
  3. Read all scheme-related documents (SID, SAI, KIM) carefully before investing.
  4. Review portfolio statements and transaction confirmations periodically.
  5. Promptly report discrepancies or grievances to the compliance desk.
  6. Avoid sharing confidential login credentials or personal data via unverified links or channels.
  7. Keep contact details (mobile, email, address) updated for seamless communication.
  8. Choose the plan for investments (Regular or Direct) and understand the cost implications.

3. Distributor’s Obligations

THE STOTRAM MONEYMART commits to the following obligations towards investors:

  1. Act in the best interest of the investor and exercise due diligence and independent professional judgment.
  2. Disclose all commissions (trail or any other mode) received for recommended schemes.
  3. Ensure all recommendations are based on suitability assessment of the investor’s risk profile.
  4. Maintain confidentiality of all investor information as per AMFI Data Sharing Principles.
  5. Not rebate or pass-back commission to investors and not attract investors through inducement of rebate or gifts.
  6. Not guarantee or assure any returns on mutual fund investments.
  7. Display the tagline “AMFI-Registered Mutual Fund & SIF Distributor” along with ARN in all communications.

4. Grievance Redressal Mechanism

Please refer to our detailed Investor Grievance Redressal page on the website for the complete escalation matrix and timelines.